Shipping policy

Free shipping is  available for orders over BGN 90 within Bulgaria.

Order processing time varies from 2 to 4 business days after confirmation. 

If you need to return or exchange an item, please notify us within seven days of receiving it. 

To make the return or exchange easier, make sure the product remains unused and in its original packaging; also keep the receipt included with your order. Please provide the delivery address for the replacement product together with a contact phone number. All transport costs related to a return or exchange will be borne by the customer.

If you do not receive a reply to your inquiry or an order confirmation email within three business days, we recommend contacting us by phone at 0895516346 or emailing us at sales_hristina@abv.bg.

We appreciate your cooperation.